48 Hours have not received SMS or voice verification code. 20+ attempts not even an email sent. Cant log in!! Ticket has been submited

48 Hours have not received SMS or voice verification code. 20+ attempts not even an email sent. Never an issue few days ago. This started 2 days ago I can log in with email / phone once it gets to verification stage I do not receive anything. I have attempted this many times and never once get sent anything. This happened before but it was only about 2 hours then I can log in with out issue. I have my number active and use daily with out issue. I can log into other exchanges no issue. Kucoin is the only one that I am not able to access. I need help asap to find out what is going on or to have my phone number changed.

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