Submit a request
KuCoin Help Center
Submit a Request
How to Sign Up
Have Not Received Confirmation Email
Activation Link Invalid or Expired
How to Change Your Registered Email Address
How to Delete a KuCoin Account?
Guide to Log In
Cannot Reset Password
Fiat Currency Settings
Download KuCoin APP
How to Deposit Funds on KuCoin
Deposit Didn't Arrive to KuCoin
Deposited to a Wrong Address
Deposited a Wrong Coin or Token to KuCoin
How to Withdraw Funds on KuCoin
How to Cancel a Withdrawal?
What is a Transaction ID?
The Withdrawal Didn't Go Through
Made a Withdrawal to the Wrong Address
ASSETS AND TRADES
How to connect your KuCoin API Key to Shrimpy
How to Make a Trade on KuCoin
What's The Best Price?
Open Orders Didn't Go Through
How to Purchase Tokens or Coins with Credit Card?
KuCoin API Trading Rules
See all 9 articles
The Importance of Google 2FA
How to bind Google 2FA
Google 2FA Code Doesn't Work
How to Unbind Google 2FA
Why KuCoin KYC?
How to Verify Your KuCoin Account
KYC Verification Steps for Individuals
Problems Uploading Photos
Have Not Received KYC Verification
KuCoin Referral Bonus Program
GAS Rewards Missing
About KuCoin bonus
KuCoin mobile App security instructions.
Forgot or Reset Answers to Security Questions
Anti-Counterfeiting Security Phrase
KuCoin Security Notice
BUY CRYPTOCURRENCY WITH CREDIT CARD
Questions and Answers (Continuous Updating)
When Does the KCS Buyback Occur?
AIRDROPS & FORKS
Will KuCoin Support Airdrops or Forks?
ADD TOKEN FOR LISTING
Special Treatment Area
LISTING WORK FLOW
How to List a Coin on KuCoin
DELIST A TOKEN
Delist a Token