Beginner's Guide

Downloading the KuCoin App and Registering an Account

• Download the KuCoin App
• Registration to Trade in Ten Minutes! (PC Version)
• Register & Login Issues

Security Settings

• Google 2FA
• How to Freeze and Unfreeze Your KuCoin Account?
• Trading Password
• Mobile Binding Service

KYC Verification

• How to Perform Identity Verification on APP?
• Identity Verification
• How to Complete Institutional KYB Verification

Newbie FAQ

• What Is KuCoin Chat Bot and How to Use It to Solve Issues
• Cannot Receive Email Code/SMS Message
• How to Contact the KuCoin Support Team?

KuCoin Review

• KuCoin Review Collections

Spot Trading

Introduction to Spot Trading

• How to Trade
• What are limit orders and market orders?
• What is Maker & Taker?
• Advanced Mode: Order Types

Spot Trading FAQ

• Summary of Frozen Assets
• Open Orders Did Not Go Through
• How are Fees Calculated and Charged?
• In-depth Explanation for why stop orders are being canceled
• IOC Feature：Price Protection Mechanism for Spot Trading

KuCoin Convert

• How to Use KuCoin Convert

Deposit & Withdrawal

Deposit

• How to Retrieve Deposits Made With an Unsupported Chain/Unlisted Currency
• How to Retrieve a Crypto Deposit Without a Memo/Tag/Message
• Deposit FAQ
• What Can I Do If Deposit Unsupported BSC & BEP20 Tokens?
• Deposit Did Not Arrive at KuCoin or Deposited to the Wrong Address
• How do I deposit digital assets into my KuCoin account?
• See all 8 articles

Withdrawal

• Withdrawal Restrictions
• How to Withdraw Crypto
• Withdrawal Not Received & Withdrawals to the Wrong Address

Transfer

• How to Make a Withdrawal And How to Transfer Between Internal Accounts on KuCoin?
• What Is Funding & Trading & Margin & Futures & Financial Account, and How to Transfer Assets among Different Accounts?

Deposit & Withdrawal FAQ

• How we handle your recovery applications
• How do I apply to recover a deposit if the memo/tag is not filled or wrong?
• Does KuCoin Support Smart Contracts?
• What is AMPL?
• What is Transaction Hash/Txid?
• USDT Based on TRC20, ERC20, EOS, and Algorand
• See all 9 articles

Margin Trading

Introduction to Margin Trading

• How to Use KuCoin Cross Margin
• For newbies: Debt Ratio is the Key to Affect Your Profit or Loss
• Interest-Free Coupon Instructions
• The Introduction for Margin Trading
• Margin Trade Glossary
• Debt Ratio & Liquidation
• See all 7 articles

Margin Trading Guide

• KuCoin's Isolated Margin Beginner's Guide (App)
• How to Use Isolated Margin Trading(Web)
• Set Take-Profit & Stop-Loss Orders
• Understanding Auto-Borrow and Auto-Repay Functions in Margin Trading
• How to Use the Auto-repay
• How to Borrow Through KuCoin Margin “Crypto Lending”?
• See all 11 articles

Margin Trading FAQ

• Top 3 KuCoin Margin Tips That You Should Know!
• Bonus 1: Interest-free Coupons & Margin Trial Funds
• Bonus 2: Go Long in Margin at Zero Cost
• Bonus 3: Go Short in Margin at Zero Cost
• How to Grow Profit in Margin Trade
• Margin Grid FAQ
• See all 8 articles

Leveraged Tokens

Introduction to Leveraged Tokens

• KuCoin ETF Dynamic Multiplier Leveraged Tokens
• Leveraged Token Glossary
• Beginners' Guide to KuCoin Leveraged Tokens
• What are KuCoin Leveraged Tokens?
• What are the Advantages of KuCoin Leveraged Tokens?
• Rebalancing Mechanism of KuCoin Leveraged Tokens
• See all 8 articles

Leveraged Token Trading Guide

• How to get started with leveraged tokens on KuCoin App?
• How to get started with leveraged tokens on KuCoin Web?
• How to Subscribe or Redeem KuCoin Leveraged Tokens?

Leveraged Token Risk Disclosure

• Risk Disclosure Statement of KuCoin Leveraged Tokens

Trading Bot

Trading Bot Beginner Guide

• How to Choose a Trading Bot Under Different Market Conditions
• Top 10 Most Frequently Asked Trading Bot Questions by Newcomers
• How to Choose the Best Trading Bot For You?
• Creating Your First Trading Bot? Here Are 5 Things You Should Know
• Parameter Description

Trading Bot Strategies

• ETH/BTC Spot Grid Trading Bot Tutorial
• What is KuCoin AI Spot Trend?
• What Is DCA Bot and How Does It Work
• What Is DualFutures AI Bot and How Does It Work
• What Is Smart Rebalance Bot and How Does It Work
• What Is Spot Grid Trading and How Does It Work
• See all 12 articles

Trading Bot FAQs

• Margin Grid FAQ
• FAQ for Spot Grid AI Plus
• DualFutures AI FAQ
• Trading Bot Fee Rules
• FAQ for Spot Grid
• FAQ for KuCoin Trading Bot

KuCoin Futures

Introduction to KuCoin Futures

• How to Calculate the Bankruptcy Price for KuCoin Contracts
• KuCoin Futures Newbie Profit Guide
• KuCoin Futures Risk Limit Level FAQ
• Why Was My Futures Order Canceled?
• How to Calculate the Liquidation Price for KuCoin Contracts
• What is Funding/Funding Rate?
• See all 16 articles

Beginner KuCoin Futures Guide

• Beginner's Guide of KuCoin Futures
• How to Trade on KuCoin Futures Pro? 
• How to Trade Futures on KuCoin App?
• Must-Read 01: How to Trade Futures on the KuCoin App
• How to Trade on KuCoin Futures Lite?
• Only 10 Minutes - Enable Futures Account & Trade (APP)
• See all 7 articles

Advanced KuCoin Futures Guide

• How to Manage Position Risk in KuCoin Futures? (App)
• How to Manage Position Risk in KuCoin Futures? (Web)
• All You Need to Know on How Funding Rate Influences the Position PNL on KuCoin Futures
• Differences Between Last Price and Mark Price in Take Profit & Stop Loss
• Know-How of Futures Trading: What Is Position PNL?
• What Advanced Types of Order Are Included on Futures Trading?
• See all 7 articles

A Must-Read Series For Beginners

• Newbies Must Read 01: Start Futures Trading in 3 Steps
• Newbies Must Read 02: Actual Leverage - Key of Controlling Futures Trading Risks
• Newbies Must Read 03: Take Profit & Stop Loss to Control Risks

KuCoin Futures Comic Guide

• Guardian of Assets: Hedge Against Risks via Futures Trading (Cartoon)
• Futures Encyclopedia 01: What is a Funding Rate?

Earn KuCoin Futures Class

• KuCoin Futures - 10 Principles for Futures Trading
• Newbies Must Read: Ultimate Guide to Profit in Futures Trading
• Magnify Your Profits by Going Long on KuCoin Futures (Cartoon)
• Magnify Your Profits by Going Short on KuCoin Futures (Cartoon)
• Arbitrage From Funding Fees Futures/Spot Hedging on KuCoin Futures
• Tips to Avoid Liquidation on KuCoin Futures

KuCoin Futures FAQ

• Frequently Asked Questions About KuCoin Futures (Part 1)
• Frequently Asked Questions About KuCoin Futures (Part 2)
• Frequently Asked Questions About KuCoin Futures (Part 3)
• Frequently Asked Questions About KuCoin Futures (Part 4)

KuCoin Futures Promotions

• Fifth Session! Exclusively for Futures Newbie: Up to 100 USDT Bonuses to Be Claimed! 
• Fourth Session! Exclusively for Futures Newbie: Up to 100 USDT Bonuses to Be Claimed!
• Third Session! Exclusively for Futures Newbie: Up to 100 USDT Bonuses to Be Claimed!
• Second Session! Exclusively for Futures Newbie: Up to 207 USDT Bonuses To Be Claimed!
• Exclusive Bonuses to be Claimed! Trade Futures to Enjoy Up to 207 USDT in Newbie Bonuses!

Pre-Market Trading

Pre-Market FAQ

• Pre-Market Trading FAQ

Pre-Market Guide

• How to Complete Delivery
• How to trade in Pre-Market?

Introduction to Pre-Market

• Pre-Market Trading User Guidelines

Buy Crypto

Fiat Deposit&Withdrawal

• FAQ for Easy Bank Transfer and Regular Bank Transfer
• WIRE Transfer USD Deposit FAQ
• Using Bank Transfer withdraw fiat from KuCoin account
• Using Bank Transfer deposit fiat to KuCoin account
• Daily Limits for Fiat Service Transaction Amounts
• BRL deposit channel KYC
• See all 10 articles

Buy Crypto with Bank Card & Cash Balance

• Buy Crypto with Bank Card (App)
• Buy Crypto with Bank Card (Web version)
• Buy Crypto with Balance (On App)
• Buy Crypto with Balance (Web version)
• Buy Crypto With Bank Card FAQ

Buy Crypto from Third Party

• How to Buy Coins by Third -party Banxa and Simplex
• How to deposit/withdraw on KuCoin Legend Trading

Buy Crypto on P2P Guidance for Users

• How to Complete P2P Trade on KuCoin App
• Account settings required for P2P trading
• How to add & delete your payment method?
• How to Buy crypto assets via P2P trading (on KuCoin APP)?
• How to Buy crypto assets via P2P trading (Website)?
• How to Sell crypto assets via P2P trading (Website)？
• See all 7 articles

Start a Business on P2P Guidance for Merchants

• How to become a merchant on KuCoin & How to set up merchant Advertisements on KuCoin
• P2P-Merchant Service Agreement
• FAQ for Merchant Security Deposit
• How to Apply for KuCoin P2P Fiat Trade Merchant
• How to Post Ads?
• Explanation of problems when publish the ads?
• See all 7 articles

P2P Order Appeal & FAQ

• Frequently Asked Questions About KuCoin P2P
• What Are the Common Crypto P2P Scams, and How Can You Avoid Them?
• P2P Appeal FAQ
• Order Appeal Process
• Solutions for such issues when you place buy orders via P2P trade?

P2P Security & Compliance

• User Guide of P2P Fiat Trade Platform on Anti-money Laundering and Counter-Terrorist Financing
• Rules for Fiat Transactions

Earn

Introduction and User Guide

• Introduction and User Guide

Product Subscription

• KuCoin Red Envelope
• How to Subscribe For The Product?

KCS Bonus

• Use KCS to Pay Trading Fees and Enjoy 20% Off
• How to Convert Small Balances to KCS

Crypto Lending

• How to Properly Use the Crypto Lending Product To Earn
• KuCoin Crypto Lending User Documentation
• KuCoin Crypto Lending FAQ
• Terms of Service
• Crypto Lending Agreement

Savings & Staking

• Savings
• Staking

Flexible Staking Promotion & Fixed Staking Promotion

• What is Fixed Staking Promotion
• What is Flexible Staking Promotion

Dual Investments

• What is KuCoin Dual Investment- A Step by Step Tutorial
• A Step-by-Step Guide to Subscribe KuCoin Dual Investment
• What is the Beginner Mode in Dual Investment?

Redemption & Fees

• Does Earn Take Any Fee?
• How to Redeem the Staked Coins?

About Revenue

• Source and Distribution of Revenue
• How to Check the Revenue Details

Promotions

• A Step-by-Step Guide to Participate KuCoin SUI Spotlight
• How To Get Started With KuCoin Spotlight?
• Liquidity Trading Market
• ETH 2.0
• BurningDrop/LockDrop
• Kusama/DOT Bidding of Parachain Slots Auction

FAQ

• FAQ
• Notice

KuCard

Security & Compliance

• KuCard Terms of Use

KuCard Application

• KuCard Application FAQ
• How do I apply for a KuCard?
• What is KuCard

KuCard Usage

• KuCard Usage FAQ

KuCard Transaction&Fee

• How does KuCard transactions work?
• Fee Schedule
• Frequently Asked Questions for KuCard Transanction

API

API

• Introduction to KuCoin API Broker
• KuCoin API key upgrade operation guide
• Sub-Accounts
• How to Create API

FAQ

Account Functions

• How to Export Trade History？
• Summary of Frozen Assets
• Decoding Whale Movements: Unveiling Market Indicators of Large Traders' Buying and Selling Behavior
• Recommended videos for new users from Youtube
• How to Find KuCoin UID?
• How to Delete Your KuCoin Data
• See all 14 articles

List Tokens & Delist Tokens & ST Rules

• How to Apply Listing on KuCoin?
• Delist a Token
• Special Treatment Area

Security

• FAQs on Crypto Phishing Attacks
• How to Freeze and Unfreeze Your KuCoin Account?
• DualFutures AI Terms
• Trading Bots Terms of Use
• KuCoin Security Notice

Self- serviceFAQ

• Reset Phone Number
• Reset Trading Password
• Reset Google Authentication
• Change Login Password

Answer Bot Guidance Article

• How to Deposit Crypto into KuCoin
• Deposit Did Not Arrive at KuCoin
• How to Reset Login Password?
• How to Bind Google 2FA?
• Invalid Google 2FA Code 
• How to Rebind Google 2FA With the Secret Key?
• See all 9 articles

GemBox

• What is Gembox?

Activities & Coupons

Activities

• Referral Program FAQ
• Rewards Hub FAQ
• FAQ for Candy

Coupons

• KuCoin Futures Trial Funds Usage Documentation
• Trading Bot Fee Rebate Coupons
• Margin Interest-Free Coupons
• Cash (Cryptocurrency) Vouchers
• Spot Trading Fee Discount Coupons
• Trading Bot Trial Funds
• See all 8 articles