Beginner's Guide

Downloading the KuCoin App and Registering an Account

• Download the KuCoin App
• Registration to Trade in Ten Minutes! (PC Version)
• Register & Login Issues

Security Settings

• Google 2FA
• Trading Password
• Mobile Binding Service

KYC Verification

• How to Perform Identity Verification on KuCoin (E-KYC)?
• How to Complete Individual KYC Verification
• How to Complete Institutional KYC Verification

Newbie FAQ

• What Is KuCoin Chat Bot and How to Use It to Solve Issues
• Cannot Receive Email Code/SMS Message
• How to Contact the KuCoin Support Team?

KuCoin Review

• KuCoin Review Collections

Deposit & Withdrawal

Deposit

• How to Retrieve a Crypto Deposit Without a Memo/Tag/Message
• What Can I Do If Deposit Unsupported BSC & BEP20 Tokens?
• Deposit Did Not Arrive at KuCoin or Deposited to the Wrong Address
• How to Deposit Crypto to KuCoin
• Common Chains for Deposit
• What Should I Do If Deposit Wrong Crypto?

Withdrawal

• Withdrawal Restrictions
• How to Withdraw Crypto
• Withdrawal Not Received & Withdrawals to the Wrong Address

Transfer

• How to Make a Withdrawal And How to Transfer Between Internal Accounts on KuCoin?
• What Is Main & Trading & Margin & Futures & Financial Account, and How to Transfer Assets among Different Accounts?

Deposit & Withdrawal FAQ

• How we handle your recovery applications
• How do I apply to recover a deposit if the memo/tag is not filled or wrong?
• What is AMPL?
• What is Transaction Hash/Txid?
• USDT Based on TRC20, ERC20, EOS, and Algorand
• BTC Based on Different Chains or Format
• See all 8 articles

Spot Trading

Introduction to Spot Trading

• What is Maker & Taker?
• Advanced settings-Time In Force

Spot Trading Guide

• How to Make a Trade on KuCoin

Spot Trading FAQ

• Summary of Frozen Assets
• Open Orders Did Not Go Through
• How are Fees Calculated and Charged?
• In-depth Explanation for why stop orders are being canceled
• IOC Feature：Price Protection Mechanism for Spot Trading
• KuCoin Plus

KuCoin Futures

Introduction to KuCoin Futures

• KuCoin Futures Newbie Profit Guide
• KuCoin Futures Risk Limit Level FAQ
• Why Was My Futures Order Canceled?
• How to Calculate the Liquidation Price on KuCoin Futures?
• What is Futures？
• What is Leverage?
• See all 13 articles

Beginner KuCoin Futures Guide

• Beginner's Guide of KuCoin Futures
• How to Trade on KuCoin Futures Pro? 
• How to Trade Futures on KuCoin App?
• Must-Read 01: How to Trade Futures on the KuCoin App
• How to Trade on KuCoin Futures Lite?
• How to trade on KuCoin Futures Pro?
• See all 8 articles

Advanced KuCoin Futures Guide

• How to Manage Position Risk in KuCoin Futures? (App)
• How to Manage Position Risk in KuCoin Futures? (Web)
• All You Need to Know on How Funding Rate Influences the Position PNL on KuCoin Futures
• Differences Between Last Price and Mark Price in Take Profit & Stop Loss
• Know-How of Futures Trading: What Is Position PNL?
• What Advanced Types of Order Are Included on Futures Trading?
• See all 7 articles

Beginner KuCoin Futures Guide

• KuCoin Futures Paper Trading Guide: Close All
• KuCoin Futures Paper Trading Guide: Position Risk
• How to Decrease Position Margin in KuCoin Futures Paper Trading?
• What and How to Use Leverage in KuCoin Futures Paper Trading?
• Newbies Must Read 01: Start Futures Trading in 3 Steps
• Newbies Must Read 02: Actual Leverage - Key of Controlling Futures Trading Risks
• See all 8 articles

KuCoin Futures Comic Guide

• Guardian of Assets: Hedge Against Risks via Futures Trading (Cartoon)
• Futures Encyclopedia 01: What is a Funding Rate?

Earn KuCoin Futures Class

• KuCoin Futures - 10 Principles for Futures Trading
• Newbies Must Read: Ultimate Guide to Profit in Futures Trading
• Magnify Your Profits by Going Long on KuCoin Futures (Cartoon)
• Magnify Your Profits by Going Short on KuCoin Futures (Cartoon)
• Arbitrage From Funding Fees Futures/Spot Hedging on KuCoin Futures
• Tips to Avoid Liquidation on KuCoin Futures

KuCoin Futures FAQ

• Frequently Asked Questions About KuCoin Futures (Part 1)
• Frequently Asked Questions About KuCoin Futures (Part 2)
• Frequently Asked Questions About KuCoin Futures (Part 3)
• Frequently Asked Questions About KuCoin Futures (Part 4)

KuCoin Futures Promotions

• Fifth Session! Exclusively for Futures Newbie: Up to 100 USDT Bonuses to Be Claimed! 
• Fourth Session! Exclusively for Futures Newbie: Up to 100 USDT Bonuses to Be Claimed!
• Third Session! Exclusively for Futures Newbie: Up to 100 USDT Bonuses to Be Claimed!
• Second Session! Exclusively for Futures Newbie: Up to 207 USDT Bonuses To Be Claimed!
• Exclusive Bonuses to be Claimed! Trade Futures to Enjoy Up to 207 USDT in Newbie Bonuses!

Trading Bot

Introduction to Trading Bots

• HOW DO I EARN PASSIVE INCOME WITH “GRID BOT”?
• Three Advantages of the Trading Bot
• KuCoin Trading Bot Trading Fee Rules
• Join the Discussion Group of KuCoin Trading Bot

Beginner Trading Bot Guide

• Trading Bot Entry Guide
• [ Smart Rebalance] KuCoin Trading Bot Tutorial
• Martingale Strategy Tutorial
• DCA Trading Bot Beginners Tutorial
• Getting Started with Futures Grid: Beginners Tutorial
• How to Claim the Trading Bot Rebate Coupon?
• See all 14 articles

Advanced Trading Bot Guide

• [Futures Grid] How to use the 1x contract grid to get 3 profits?
• How to Grow Profit in Infinity Grid Trading?
• How to Grow Profit in Futures Grid Trading?
• How to Grow Profit in Spot Grid Trading?
• New Style for HODL, Try Non-Stablecoin Grid Trading

Trading Bot FAQ

• What is Liquidation?
• [Essential for Newbies] What is the Settlement Method of Funding Rate?
• FAQ for Spot Grid
• [Grid Trading] The currency price fell and then corrected, why is my return negative?
• [Essential for Newbies] What are Grid Interval and Grid Profits?
• [Essential for Newbies] FAQ for Trading Bot
• See all 11 articles

Margin Trading

Introduction to Margin Trading

• The Introduction for Margin Trading
• Margin Trade Glossary
• Differences Between Isolated Margin and Cross Margin
• Debt Ratio & Liquidation
• Margin Trade: Spot Index Calculation Rules

Beginner Margin Trading Guide

• How to Use KuCoin Cross Margin
• For newbies: Debt Ratio is the Key to Affect Your Profit or Loss
• How to Use Isolated Margin Trading (App)
• How to Use Isolated Margin Trading(Web)

Advanced Margin Trading Guide

• Earn 10x Profit (Buy Long) on Margin Trading (Cartoon)
• Earn 10x Profit (Sell Short) on Margin Trading (Cartoon)
• Margin Trading Strategy: Trade with the Trend
• Set Take-Profit & Stop-Loss Orders
• Auto-Borrow & Auto-Repay & Auto-Renew
• Margin Trading Strategy: Go Short (Selling)

Margin Trading FAQ

• Top 3 KuCoin Margin Tips That You Should Know!
• 5 Tips on KuCoin Isolated Margin
• How to Grow Profit in Margin Trade
• Margin Trading with Low Leverage to Accelerate Profit

Margin Bonus

• Bonus 1: Interest-free Coupons & Margin Trial Funds
• Bonus 2: Go Long in Margin at Zero Cost
• Bonus 3: Go Short in Margin at Zero Cost

Margin Events

• Multiple Bonuses for You: Up to 500 USDT Trial Funds, 50,000 USDT Prize Pool and More!
• Exclusive for Margin VIP: Share a $100,000 Prize Pool and Get Up to $5,000 Airdrop!
• Unlock 100 USDT Trial Funds! Plus, Share 5,000 USDT!
• Exclusive Bonus for Specially Invited Users! Win 7 USDT Rewards Easily!
• Margin Trading Activity: Trade and Share a 60,000 USDT Prize Pool and More!
• Access to Margin Trading VIP Club！Get exclusive gift package in one step！

Leveraged Tokens

Introduction to Leveraged Tokens

• Leveraged Token Glossary
• Beginners' Guide to KuCoin Leveraged Tokens
• What are KuCoin Leveraged Tokens?
• What are the Advantages of KuCoin Leveraged Tokens?
• Rebalancing Mechanism of KuCoin Leveraged Tokens
• Price Mechanism of KuCoin Leveraged Tokens
• See all 7 articles

Leveraged Token Trading Guide

• How to get started with leveraged tokens on KuCoin App?
• How to get started with leveraged tokens on KuCoin Web?
• How to Subscribe or Redeem KuCoin Leveraged Tokens?

Leveraged Token Risk Disclosure

• Risk Disclosure Statement of KuCoin Leveraged Tokens

Buy Crypto

Buy Crypto with Bank Card & Cash Balance

• KuCoin Capitual New KYC Documentation
• Briefing for KuCoin Advcash Payment Method
• How to deposit fiat currency via Advcash and buy crypto from balance （APP version)
• How to deposit fiat currency via Advcash and buy crypto from balance (Web version)
• Buy Crypto with Bank Card (App)
• Buy Crypto with Bank Card (Web version)
• See all 12 articles

Buy Crypto from Third Party

• How to Buy Coins by Third -party Banxa and Simplex
• How to deposit/withdrawl on KuCoin Legend Trading

Buy Crypto on P2P Guidance for Users

• How to Complete P2P Trade on KuCoin App
• Account Setting For P2P Trade ?
• Fast Buy Service
• How to set & delete payment method?
• How to Buy Digital Assets on KuCoin P2P Fiat Trade (On App)?
• How to Buy Digital Assets on KuCoin P2P Fiat Trade (Web Version)?
• See all 8 articles

Start a Business on P2P Guidance for Merchants

• How to become a merchant on KuCoin & How to set up merchant Advertisements on KuCoin
• How to Apply for KuCoin P2P Fiat Trade Merchant
• How to Post Advertisements?
• Explanation of problems when publish the ads?
• P2P Trade Instruction--For Maker

P2P Order Appeal & FAQ

• Frequently Asked Questions About KuCoin P2P
• Solutions for such issues when you place buy orders via P2P trade?
• Solutions for such issues when you place sell orders via P2P trade?
• Function about Appeal，Process of initiating or Cancelling it, and its Judgment Basis.

P2P Security & Compliance

• User Guide of P2P Fiat Trade Platform on Anti-money Laundering and Counter-Terrorist Financing
• Rules for Fiat Transactions

Earn

KCS Bonus

• KCS Bonus Plan
• Use KCS to Pay Trading Fees and Enjoy 20% Off
• How to Convert Small Balances to KCS

Product Subscription

• KuCoin Red Envelope
• How to Subscribe For The Product?

Crypto Lending

• How to Lend Your Crypto
• Terms of Service

Savings & Staking

• Savings
• Staking

Flexible Staking Promotion & Fixed Staking Promotion

• What is Fixed Staking Promotion
• What is Flexible Staking Promotion

Dual Investments

• What is KuCoin Dual Investment- A Step by Step Tutorial
• A Step-by-Step Guide to Subscribe KuCoin Dual Investment
• What is the Beginner Mode in Dual Investment?

Redemption & Fees

• Does Earn Take Any Fee?
• How to Redeem the Staked Coins?

About Revenue

• Source and Distribution of Revenue
• How to Check the Revenue Details

POL and Allocation Rule of Reserved POL

• What is POL?
• Distribution Rules for POL LockDrop and Staking

Promotions

• How To Get Started With KuCoin Spotlight?
• KCS Holding Calculation Mechanism in Spotlight
• Liquidity Trading Market
• ETH 2.0
• BurningDrop/LockDrop
• Kusama/DOT Bidding of Parachain Slots Auction

FAQ

• FAQ
• Notice

FAQ

APP

• App

The Beta of New Referral Program

• Join Our Open Beta of New Referral Program

Account Functions

• How to Export Trade History？
• How to Unbind Google 2FA?
• How to Reset the Trading Password?
• Summary of Frozen Assets
• Main & Trading & Margin & Futures & Financial Account
• Recommended videos for new users from Youtube
• See all 17 articles

List Tokens & Delist Tokens & ST Rules

• How to List a Coin on KuCoin?
• Delist a Token
• Special Treatment Area

API

• KuCoin API key upgrade operation guide
• Sub-Accounts
• How to Create an API

Security

• Phishing Attacks: How to Recognize Them and Avoid Crypto Scams?
• KuCoin Security Notice
• How to Freeze and Unfreeze Your KuCoin Account?

Self- serviceFAQ

• Change Login Password
• Reset Phone Number
• Reset Trading Password
• Reset Google Authentication

Answer Bot Guidance Article

• Spot Trade: Order Types
• How to Bind Google 2FA?
• Invalid Google 2FA Code 
• Deposit Did Not Arrive at KuCoin
• How to Rebind Google 2FA With the Secret Key?
• How to Deposit Crypto into KuCoin
• See all 8 articles

Activities & Coupons

Activities

• Guidance of KuCoin 5th Anniversary Carnival Activities!
• Referral Program - Invite Friends to Earn Stars - FAQ
• FAQ for Rewards Hub
• FAQ for Candy

KuCoin Affiliate Program

• How to Earn Commission Rewards with KuCoin Affiliate Program？
• KuCoin Affiliate Program Upgrade Version Q&A