Security & Risk

Security

• Security Tips for Browser Extensions

Partnerships

Token Listings

• Token Listing Application

Getting Started

Download the App and Create an Account

• Download the KuCoin App
• Sign Up and Login Help
• Getting Started: From Sign Up to Trading (Web)

Security Settings

• Passkeys
• Freezing and Unfreezing Your Account
• Linking Your Phone
• Trading Password
• Google 2FA

KYC Verification

• Privacy User Acknowledgement and Consent——Sumsub
• How to Complete Identity Verification (KYC) via Web
• Troubleshooting Issues with Identity Verification (KYC)
• How to Complete Identity Verification (KYC) via App
• How to Complete Institutional Verification (KYB)
• How to Update My Identity Verification Information

FAQs

• You know? Scan the QR code to Login KuCoin
• From now on, you can market ticker in real time.
• Unable to Receive Email/SMS Verification Code
• What Is KuCoin Chat Bot and How to Use It to Solve Issues

Exclusive Guide for Indian Users

• KuCoin's FIU Registration: Comprehensive Q&A Guide for Our Indian Community

KuCoin Reviews

• KuCoin Review Collections

Deposits and Withdrawals

Deposits

• How to Self-Recover Deposits on Unsupported Networks or Tokens
• How to Retrieve a Crypto Deposit Without a Memo/Tag/Message
• Deposit FAQ
• What Can I Do If Deposit Unsupported BSC & BEP20 Tokens?
• How to Deposit Crypto to KuCoin
• Depositing and Withdrawing BTC using the Bitcoin Lightning Network on KuCoin
• See all 9 articles

Withdrawals

• Withdrawal Restrictions
• How to Withdraw Crypto from KuCoin
• Withdrawal Not Received & Withdrawals to the Wrong Address

Transfers

• How to Make a Withdrawal And How to Transfer Between Internal Accounts on KuCoin?
• What Is Funding & Trading & Margin & Futures & Financial Account, and How to Transfer Assets among Different Accounts?

FAQs

• Recovery Fee for Incorrect Deposits
• Choosing the Correct Transfer Network
• How we handle your recovery applications
• How do I apply to recover a deposit if the memo/tag is not filled or wrong?
• Does KuCoin Support Smart Contracts?
• What is AMPL?
• See all 11 articles

Buying Cryptocurrencies

Fiat Deposits and Withdrawals

• How to Complete SEPA Enhanced Due Diligence (EDD)
• WIRE Transfer USD Deposit FAQ
• Depositing EUR with Easy Bank Transfer (SEPA)
• Using Bank Transfer withdraw fiat from KuCoin account
• Using Bank Transfer deposit fiat to KuCoin account
• Daily Limits for Fiat Service Transaction Amounts
• See all 11 articles

Using Bank Card or Fiat Balance

• How to Buy Cryptocurrency Using Revolut Pay
• Buy Crypto with Bank Card (App)
• Buy Crypto with Bank Card (Web version)
• Buy Crypto with Balance (On App)
• Buy Crypto with Balance (Web version)
• Buy Crypto With Bank Card FAQ

How to Buy from Third-Party Services

• How to Buy Coins through Third Party
• How to Buy Crypto via Onramp?
• How to buy crypto via Legend Trading

How to Buy via P2P

• How to Complete a P2P Express Order on KuCoin
• How to Complete P2P Trade on KuCoin App
• Selling Crypto via P2P Trading (App)
• How to Add & Delete Payment Methods
• How to Buy crypto assets via P2P trading (on KuCoin APP)?
• How to Buy crypto assets via P2P trading (Website)?
• See all 7 articles

P2P Trading for Merchants

• How to Advertise on P2P - Counterparty Restrictions?
• How to Exit from the P2P Merchant Program
• How to become a merchant on KuCoin & How to set up merchant Advertisements on KuCoin
• FAQ on Posting Ads
• KuCoin P2P New Merchant Filtering Feature - FAQ
• KuCoin P2P Fox King Merchant and Gold Merchant – FAQ
• See all 11 articles

P2P Appeals and FAQs

• Frequently Asked Questions About KuCoin P2P
• What Are the Common Crypto P2P Scams, and How Can You Avoid Them?
• P2P Appeal FAQ
• Order Appeal Process
• Solutions for such issues when you place buy orders via P2P trade?

P2P Security & Compliance

• User Guide of P2P Fiat Trade Platform on Anti-money Laundering and Counter-Terrorist Financing
• Rules for Fiat Transactions

Spot Trading

Introduction

• Time-Weighted Average Price (TWAP) Orders
• How to Trade
• What are limit orders and market orders?
• What is Maker & Taker?
• Advanced Mode: Order Types

FAQs

• Summary of Frozen Assets
• General FAQ of Polygon token swap
• In-Depth: Why Stop Orders Are Canceled
• What is USD-denominated Net Asset Value (NAV)?
• Open Orders Did Not Go Through
• How are Fees Calculated and Charged?
• See all 7 articles

KuCoin Convert

• How to Use KuCoin Convert Limit Orders
• How to Use KuCoin Convert

Pre-Market Trading

FAQs

• Pre-Market Trading FAQ

Guides

• Completing Token Delivery
• How to Trade in KuCoin's Pre-Market

Introduction

• Pre-Market Guidelines

Margin Trading

Introduction

• What is Crypto Margin Trading?
• Margin Trading with the KuCoin App
• Difference Between Cross Margin and Isolated Margin in KuCoin Margin Trading
• How to Grow Profit in Margin Trade
• For newbies: Debt Ratio is the Key to Affect Your Profit or Loss

How to Use

• How to Use KuCoin Cross Margin
• How to Use Isolated Margin Trading(Web)
• KuCoin's Isolated Margin Beginner's Guide (App)
• Understanding Auto-Borrow and Auto-Repay Functions in Margin Trading
• How to Use the Auto-repay
• How to Use Auto Borrow and Manual Borrow on KuCoin Margin

Advanced

• Margin Trading Terms Explained
• Debt Ratio and Liquidation
• How to Calculate and Repay Interest
• Margin Trade: Spot Index Calculation Rules
• Set Take-Profit & Stop-Loss Orders
• Margin Trading Strategy: Trade with the Trend
• See all 10 articles

FAQs

• Top 3 KuCoin Margin Tips That You Should Know!
• Bonus 1: Interest-free Coupons & Margin Trial Funds
• Bonus 2: Go Long in Margin at Zero Cost
• Bonus 3: Go Short in Margin at Zero Cost
• 5 Tips on KuCoin Isolated Margin
• Interest-Free Coupon Instructions
• See all 8 articles

Leveraged Tokens

Introduction

• KuCoin ETF Dynamic Multiplier Leveraged Tokens
• Leveraged Token Glossary
• Beginners' Guide to KuCoin Leveraged Tokens
• What are KuCoin Leveraged Tokens?
• What are the Advantages of KuCoin Leveraged Tokens?
• Rebalancing Mechanism of KuCoin Leveraged Tokens
• See all 8 articles

How to Trade Leveraged Tokens

• How to get started with leveraged tokens on KuCoin App?
• How to get started with leveraged tokens on KuCoin Web?
• How to Subscribe or Redeem KuCoin Leveraged Tokens?

Leveraged Tokens Risk Disclosure

• Risk Disclosure Statement of KuCoin Leveraged Tokens

Futures Trading

Introduction

• KuCoin Futures Reminder: Manage Position Risks During Market Fluctuations
• KuCoin Futures Products and Features Overview
• KuCoin Futures Glossary
• KuCoin Futures - 9 Principles for Futures Trading
• Magnify Your Profits by Going Long on KuCoin Futures (Cartoon)
• Magnify Your Profits by Going Short on KuCoin Futures (Cartoon)
• See all 7 articles

How to Use

• KuCoin Futures Trading Guide - App Version
• KuCoin Futures Trading Guide - Web Version

Cross Margin Mode

• What is Cross Margin Mode
• Advantages of Cross Margin Mode
• Maximum Open Positions in Cross Margin Mode
• Risk Rate of Cross Margin Mode
• Liquidation Price in Cross Margin Mode
• Auto Deleverage in Cross-Margin Mode

USDT-Margined Futures

• USDT/USDC Futures Introduction
• USDT-Margined Futures Index Price
• Mark Price for USDT-Margined Futures
• USDT-Margined Futures Position Info
• Risk Limit Levels

Coin-Margined Futures

• Introduction of Coin-Margined Perpetual Contract and Delivery Contract
• Coin-Margined Contract Delivery Rules
• Coin-Margined Contract Risk Limits
• Coin-Margined Futures Position Info

FAQs

• How to Calculate Futures Liquidation Price
• FAQs: Risk Limit Level
• How to Calculate Contract Bankruptcy Price
• Introduction to Margin Withdrawal Feature
• How to Calculate Unrealized PNL and Realized PNL
• Why Was My Futures Order Canceled?
• See all 12 articles

Trading Bots

Getting Started

• Top 10 FAQs About Trading Bots by Newcomers
• Advanced Guide to Trading Bots
• How to Choose a Trading Bot Under Different Market Conditions
• How to Choose the Best Trading Bot For You?
• Creating Your First Trading Bot? Here Are 5 Things You Should Know
• Parameter Description

Types and Strategies

• ETH/BTC Spot Grid Trading Bot Tutorial
• What is KuCoin AI Spot Trend?
• What Is DCA Bot and How Does It Work
• What Is DualFutures AI Bot and How Does It Work
• What Is Smart Rebalance Bot and How Does It Work
• What Is Spot Grid Trading and How Does It Work
• See all 13 articles

FAQs

• Margin Grid FAQ
• FAQ for Spot Grid AI Plus
• DualFutures AI FAQ
• Trading Bot Fee Rules
• FAQ for Spot Grid
• FAQ for KuCoin Trading Bot

KuCoin Earn

Introduction and How to Use

• KuCoin Earn

Simple Earn

• Savings
• Promotions

About Staking

• KCS Staking
• ETH Staking
• Staking

Structured Products

• Shark Fin: Introduction and How to Use
• Snowball
• Convert Plus
• Futures Plus
• Dual Investment
• Twin Win
• See all 7 articles

Crypto Lending

• How to Properly Use the Crypto Lending Product To Earn
• KuCoin Crypto Lending User Documentation
• KuCoin Crypto Lending FAQ
• Terms of Service
• Crypto Lending Agreement

KCS Bonus

• Using KCS to Save 20% on Trading Fees

Promotions

• A Step-by-Step Guide to Participate KuCoin SUI Spotlight
• How To Get Started With KuCoin Spotlight?
• BurningDrop/LockDrop
• Kusama/DOT Bidding of Parachain Slots Auction

KuCard

Applying for Your Card

• KuCard Application FAQ
• How do I apply for a KuCard?
• What is KuCard?
• Multiple Card FAQ

Using the KuCard

• Adding Your KuCard to Apple Pay
• KuCard Usage FAQ
• KuCoin Travel FAQ

KuCard Cashback Program

• About Cashback
• Redemption
• General

Transactions and Fees

• Fee Schedule and Terms Explained
• KuCard Transactions FAQ
• KuCard Transaction Details

KuCard Chargeback

• KuCard Chargeback

KuCoin Account Bound Token

KuCoin Account Bound Token

• Understanding KuCoin Account-Bound Tokens (KABT) and How to Mint One

API Guides

API-Related Issues

• Introduction to KuCoin API Broker
• KuCoin API Key Upgrade Guideline
• Sub-Accounts
• How to Create API

Taxation

India

• India TDS Deduction, Tracking, and FAQ

General FAQs

Account Functions

• How to Export Trade History
• Summary of Frozen Assets
• Decoding Whale Movements: Unveiling Market Indicators of Large Traders' Buying and Selling Behavior
• How to Delete Your KuCoin Data
• What function will be limited after Reseting KYC
• Recommended videos for new users from Youtube
• See all 15 articles

Listing, Delisting, and Special Treatment (ST) Tokens

• How to Apply Listing on KuCoin?
• Delist a Token
• Special Treatment Area

About Security

• FAQs on Crypto Phishing Attacks
• How to Freeze and Unfreeze Your KuCoin Account?
• DualFutures AI Terms
• Trading Bots Terms of Use
• KuCoin Security Notice

Self-Help FAQ

• Reset Phone Number
• Reset Trading Password
• Reset Google Authentication

Answer Bot Articles

• How to Deposit Crypto into KuCoin
• Deposit Did Not Arrive at KuCoin
• How to Reset Login Password?
• How to Bind Google 2FA?
• Invalid Google 2FA Code
• How to Rebind Google 2FA With the Secret Key?
• See all 9 articles

GemBox

• What is Gembox?

Events and Coupons

Events

• GemPool
• GemSlot FAQ
• Referral Program FAQ
• Rewards Hub FAQ

Coupons

• KuCoin Earn: Rate-Up Coupons
• About GemVote Tickets
• How to Use Futures Trial Funds
• Trading Bot Fee Rebate Coupons
• Margin Interest-Free Coupons
• Cash (Cryptocurrency) Vouchers
• See all 10 articles