KuCoin is committed to providing an optimal trading experience for our valued merchants. As part of this commitment, we are pleased to introduce an automated feature that allows for a smooth exit from the P2P Merchant Program. Follow the instructions below to take advantage of this convenient service with ease.
Step 1. Sign in to your KuCoin account: Navigate to the P2P page and click on "Manage Market".
Step 2. Choose the market you want to exit or add.
Step 3. Confirm your selection: Double-check that everything is correct. Please note that once you exit a market, you will no longer be able to post ads in that market. Your security deposit will be unfrozen and returned to your Funding account after a specified number of days.
Step 4. Complete the unbinding process: Follow the prompts to finalize your request.
Note:
- 1. The review process is expected to take between 1 to 4 weeks. Once your request has been approved, you will receive a notification via email and the KuCoin App. We appreciate your patience and cooperation during this time. We will do our best to complete the review as quickly as possible.
- 2. Our P2P markets all support the auto-exit feature for merchants. If you encounter any issues during the exit process, please contact our official customer service at support@kucoin.com, or send an email to P2P@kucoin.com.
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