Why Do I Need to Update My KuCoin account?
Identity Verification or Know Your Customer (KYC) standards are designed to protect your account against fraud, corruption, money laundering, and terrorist financing. KuCoin also complies with a series of AML (Anti-Money Laundering) standards, risk prevention, compliance, and the operation of certain activities that have been regulated by the jurisdictions. This can prevent money laundering, terrorist financing, and illegal financial crime.
Reasons for updating your Identity Verification include:
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The documents have expired;
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The name on the document has changed;
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The ID number on the document has changed;
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The nationality has changed;
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Update or replace your existing documents to meet specific fiat channels’ requirements;
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Change the name to a system recognizable language (e.g., from local-language ID card to English-language passport);
How to update our Identity verification Information?
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For some specific situations, We will notify users in batches to perform the new verification. In this case, please follow the instructions in the email to complete Identity Verification. Please complete the verification within the deadline, or your KuCoin account will might be restricted to “Withdrawal Only” finally. And there will be an entrance to reset KYC on the KYC page for these users, you could go to KYC page for uploading new identity document.
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For other situations, there is no entrance to reset KYC on the KYC page, you can contact our customer service agents to help on resetting your KYC, then you can re-do KYC verification.
What is the influence to my account privilege before re-verifying successfully?
Resetting KYC which means your ID information will be erased, until you successfully complete the re-verification, your account will be in a non-KYC verified status. As existing users who haven’t completed identity verification will have their account permissions temporarily changed to access to services such as Spot trading sell orders, Futures trading deleveraging, Margin trading deleveraging, KuCoin Earn redemption, ETF redemption, etc. All deposit service is unavailable, the crypto withdrawal limit may be reduced or unavailable, and fiat withdrawal is unavailable. If withdrawal becomes unavailable, don't hesitate to contact us for help.
Upon reinitiating personal identity verification, please review the following detailed implications on the account prior to successful re-verification.
Account basic functions:
Account Functions | Account Impact Before Successful Re-verification |
---|---|
Register & Login | Unaffected |
Security Settings Binding/Changing/Unbinding | Unaffected |
Account Freeze | Unaffected |
Account Delete | Unaffected |
Sub-account Creation | Unaffected |
API Creation | Unavailable |
API Edit & Delete | Unaffected |
Invite friends for rewards | Unaffected |
Sub-account Trading | Unavailable |
Export history | Unaffected |
Bill Export | Unaffected |
Deposit:
Account Functions |
Account Impact Before Successful Re-verification |
---|---|
Crypto Deposit |
Unavailable |
Fait deposit |
Unavailable |
Buy Crypto with third-party |
Unavailable |
P2P Purchase |
Unavailable |
Buy crypto with Visa, Mastercard, Fiat balance |
Unavailable |
Red Envelope Claiming |
Unaffected |
Withdrawal:
Account Functions |
Account Impact Before Successful Re-verification |
---|---|
Crypto withdrawal |
0-25,000 USDT |
Fiat withdrawal |
Unavailable |
Sell crypto via P2P |
Unavailable |
Sell crypto with Visa, Mastercard, Fiat balance |
Unavailable |
Kucard |
Unavailable |
Red Envelope sending |
0-25,000 USDT |
Trading:
Account Functions |
Account Impact Before Successful Re-verification |
---|---|
Spot Trading |
buy orders unavailable; sell orders available |
Margin Trading |
|
Leverage tokens |
|
Trading bot |
|
Convert |
Unavailable |
Per-market Trading |
Unavailable |
Futures Trading |
|
KuCoin Earn |
|
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