How to Complete Institutional Verification (KYB)

Institutional Verification, a core KYB (Know Your Business) measure, is KuCoin's dedication to regulatory compliance and combating cybercrimes like fraud, money laundering, scams, and terrorist financing. As such, it is an extension of KYC (Know Your Customer) procedures. Here’s a detailed guide on how to initiate Institutional Verification (KYB) via the KuCoin platform.
 
 

1. Accessing the Institutional Verification (KYB) Page

1.1 Go to KuCoin.com, log in to your KuCoin account, then click “Identity Verification” under your avatar.
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1.2 Switch to Institutional Verification, then click Verify.

2. Filling Out Required Information

2.1 Company Information

Ensure all corporate information is accurately provided, then proceed through the sections by clicking Next.

2.1.1 Basic Information

Your corporation's name, registration date, and corporation code must exactly match the company or business registration certificate being uploaded.
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The Tax Identification Number (TIN) should come from the relevant tax authorities in the country where the company is registered.
Provide realistic information about the Source of Investment Fund and Transaction Volume, considering your institution's size, strategy, target investors, and market conditions.
Enter the company director's name. If there's a board, use the chairman's name; if there's a sole director, use their name.
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Websites provided should be from official and trustworthy sources. If no such website is available, leave it blank.
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2.1.2 Company Registry

Company Registry information must match that provided in the Company Registration Certificate.
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2.1.3 Company Office

Fill in the necessary fields for your entity’s registered location and address.
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2.1.4 Corporate Documents

Upload the company registration certification or business registration certificate. The document should be clear and recognizable.
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Upload a self-portrait with you holding your company's registration certificate, along with a handwritten note as demonstrated in the example below. The note should include your handwritten signature, a verification code, and the current date. Ensure the verification code and date both match the time of submission.

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2.2 Contact Information

Accurately provide all required contact details, then select Next.

2.2.1 Contact Person

The name you fill in must accurately match the ID of the contact person you provide.
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Fill in the contact person's role in the company.
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2.2.2 Corporate Documents

Upload the contact person’s proof of employment, which should display clearly their name and current role within the company.
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Upload the front and back of their ID, which should be clear and recognizable.
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2.2.3 Self-Portrait with Handheld ID

Upload a self-portrait with you holding your ID along with a handwritten note, as shown in the example below. The note should include your handwritten signature, a verification code, and the current date. Ensure the verification code and date both match the time of submission. The date of expiry must also match exactly the date stated on the ID.
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2.3 Supplementary Documents

Submit all requested documents, then click Submit.

2.3.1 Corporate Board Resolution or Power of Attorney (POA)

If the company has a board of directors, a Corporate Board Resolution is required. In all other circumstances, Power of Attorney is required.
You may choose to use our provided template for efficiency, or consult a legal advisor for custom documents if preferred. Note: If you choose to submit a custom Corporate Board Resolution or POA, additional time may be required for review and approval.
The documents should be signed and stamped with an official seal. If no official seal is available, a declaration must be uploaded under Supplementary Documents.
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2.3.2 Performance Undertaking Agreement (PUA)

Similar to the POA, you may use our template or consult with a professional legal advisor if you have specific needs or preferences. Note: If you choose to submit a custom PUA, additional time may be required for review and approval.
The documents should be signed and stamped with an official seal. If no official seal is available, a declaration must be uploaded under Supplementary Documents.
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2.3.3 Shareholder Register

For the shareholder register, include the name, address, and shareholding ratio of each shareholder:
 
a. If a shareholder is a company (holding more than 25% of shares), provide:
  1. The company's registration certificate
  2. Shareholding structure
  3. A scanned copy of valid ID belonging to the ultimate beneficiary (who holds more than 25% of shares)
b. If a shareholder is an individual (holding more than 25% of shares), provide a scanned copy of valid ID (e.g., passport, ID card, or driver's license) belonging to them
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2.3.4 List of Directors

Include the name and address of each director.
 
a. If the director is a corporate entity, provide:
  1. The company’s certificate of registration
  2. The company's list of directors
  3. A scanned copy of valid ID belonging to the director(s)
b. If the director is an individual, provide a scanned copy of valid ID belonging to the director
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Supplementary Documents
Any additional documents pertaining to previous sections can be uploaded in this section.
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3. Waiting for Review Results

After submission, our KYC team reviews your application, with updates via the KYC page or email (institutional_kyc@kucoin.com). During this time, your KYC status will be "In Progress".
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If your application is rejected, please select View Details to check what went wrong. Follow the instructions to correct any errors, then click Retry to submit again. Alternatively, reply to institutional_kyc@kucoin.com to supplement the required supporting documents.
Here are some examples of reasons why applications may be rejected.
 
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4. FAQ

Q: What if the expiry date of the contact person's ID is incorrect?
A: The date must match the identity document exactly. Do not select “permanent validity” if an expiration date is specified.
 
 
We hope you found this guide helpful! If you have any further questions, our support team is available 24/7 via online chat or by submitting a ticket.
 
Happy trading on KuCoin!
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