1. When will the KuCoin bonus be paid?
The amount of KuCoin bonus is calculated based on the amount of asset held at 00:00 on a daily basis and the trading fee of KuCoin Shares(KCS) at the current hour，which is normally distributed at 02:00 UTC (UTC + 8) everyday. Usually all users get their bonus within 24 hours.
The bonus will be paid directly to users account without the need of manual collection.
2．Why didn't I get the KuCoin bonus?
a. We have upgraded the KCS bonus system and user could not get their payout daily if they haven't bound the Google 2FA. If you meet this issue, please go ahead and bind your Google 2FA first.
b. You need to hold at least 6 KCS to obtain the bonus and keep them for more than 24 hours.
c. We will make a unified payment to users for KCS bonus, please rest assured and wait for the bonus arrive at your KuCoin account.
3. How is the KuCoin bonus calculated?
a. The daily dividend received by the users is not a fixed number, the more KCS you hold the more profits you will receive.
b. KuCoin is starting to upgrade the KuCoin Bonus scheduled on July 10th, 2018. To accomplish this, we will use 50% of all trading fees earned by KuCoin to buy KCS from the market and then redistribute to users base on the new KuCoin Bonus Program by replacing the old one. Furthermore, all KuCoin Bonus moving forward will be given to users in KCS instead of other cryptocurrencies traded on the exchange which the result was voted by users who completed the survey before the official releasing. We believe this will simplify our KuCoin Bonus system and fit better with our user's expectations.
c. Let's make a simple example to further elaborate the update.
User Bob holds 10000 KCS in his KuCoin account. Let’s say in October, the average volume of our entire exchange per day is 10000 BTC, according to our current fee rate, the trading fee we collected per day is 20 BTC. Bob will get bonus at 20 * 50% * (10000/100000000) = 0.001 BTC per day, 0.001 BTC will be converted to KCS and released to his account.
d. The amount of KuCoin bonus is calculated based on the amount of asset held at 0:00 on a daily basis and the trading fee of KuCoin Shares(KCS) at the current hour. If the calculated amount is less than 0.00000001, the amount of KuCoin bonus will be neglected.
Please access the the following link for further references: