1. The status is "pending" on withdrawal records.
You may cancel this withdrawal by yourself. Please click on the Cancel button. You may process the withdrawal again with the correct address.
2. The status is "processing" on withdrawal records.
Please contact our online chat support. We may be able to help you solve this problem.
3. The status is "succeeded" on withdrawal records.
If the status is succeeded, you can't cancel it anymore. You need to contact the customer service of the receiving platform. Hopefully, they can recover the transaction.