1.The assets are shown by BTC, the total assets = Available assets+In orders assets.
2.Why are assets In orders?
reserved assets=An order you have placed that has not been completed yet or you have a withdrawal hasn't been processed.You can cancel the orders or withdrawals.
3.How to cancel an Open order?
4.How to cancel a withdrawal?
Go to "Assets-withdraw-select token",you can review your withdrawal records,if the status is "pending",you can cancel this withdrawal.