If you are unable to reset your password, please try the following 3 solutions:
- If the page did not respond or redirect you when you clicked the Submit button, there may be a problem with your network. Please refresh the page and try again.
- If you did not receive a confirmation email for your password reset, you should check the spam or trash folders in your email, or wait 30 minutes, clear the cache and check again.
- Try clicking the Resend an Email button and add the firstname.lastname@example.org to your mailbox whitelist.
If none of the above solutions resolved your problem, please contact our customer support team for assistance