Part 1: Registration and Tips
Enter KuCoin Website, you should see a page similar to below. Click on the "Sign Up" tab in the upper right corner. We support users to register an account with a mobile phone or email address.
1. Sign up with an email address
2. Sign up with the mobile phone
1. If your email address or phone number has been bound for one account, it cannot be registered multiply.
2. Users from Phone Registration Supported Country List can register an account by the mobile phone. If your country is not on the supported list, please register an account by your email address.
3. If you are invited to register a KuCoin account, please check whether the referral code is filled in on the password setting interface or not. If not, the referral link might be expired. Please input the referral code manually to ensure the referral relationship is successfully established.
Congratulations that you have completed the registration and are able to use KuCoin now. The Beginner’s Guide may help you to complete security settings quickly and start trading on KuCoin.
Part 2: Login and Tips
First, you need to access www.kucoin.com. Please click the “Login“ button in the upper right corner of the website.
Here you are offered two ways to log in KuCoin account:
1. With Password
Enter your E-mail address/phone number and password. Then, click the “Login” button.
2. With QR Code
Open KuCoin App and scan the QR code to log in.
1. If you do not remember your password, please click the "Forgot Password?" tab;
2. If you meet Google 2FA issues, please click Google 2FA issues;
3. If you meet mobile phone issues, please click Phone Binding Issues;
4. If you entered the wrong password five times, your account will be locked for 2 hours.
Part 3: Reset/Forgot Login Password
Please refer to [Option 1] if you wanna update the login password.
Please refer to [Option 2] if you forgot the login password and can't log in either.
Option 1: Update a New Password
Please find the "Change" button of the "Login Password" section in "Security Settings":
Then, please enter your current password, set your new password, and click "Change" to complete.
Option 2: Forgot Login Password
Click "Forgot password?" on the login page. Then input your E-mail address or phone number and click "Send Code". Please check in your mailbox/phone for the email verification code. Click "Next" after filling in the verification code you received.
Please note: Before entering the E-mail address/phone, please make sure it is already registered on KuCoin. The email/SMS verification code is valid for 10 minutes.
Now you can set a new login password. Please make sure the password is complicated enough and saved properly. To ensure the account security, please do NOT use the same password which you have used somewhere else.