KuCoin is committed to providing a transparent and fair trading market for all users. We will not intervene or manipulate the price of any tokens. The user's transactions are entirely free from interference, and the price set for each pending transaction is based on the user's input.
If an order has remained open for an extended period, it may be that the price you entered is not consistent with the current market price. If no one is buying or selling your selected currency at the price you chose, your order will remain on your open orders list.
If this is the case, you can find your order on your open orders list and cancel the order. Then, place your order again at a price more consistent with a current market price, or click on the list of existing orders to buy or sell directly.