Please contact the seller directly (sell will leave contact information which you can see in the corresponding order interface. If not,please enter the Help Center to contact the customer service team to submit an appeal. Our customer service representative will contact the seller as soon as possible. If you paid but forgot to click Paid button within the required time, the platform will not be responsible for ensuring that it can be recovered.
Articles in this section
- How to Buy Digital Assets on KuCoin OTC?
- OTC Trade Instruction--For Taker
- How to set payment methods?
- How to Sell Digital Assets on KuCoin OTC?
- Solution of not Receive Digital Assets in Time after Payment.
- Accidentally Click Cancel in this order interface after payment.
- Solution for a Cancelled Order Paid by the Buyer Due to Forgetting to Mark Paid within the Required Time.
- How to Contact Customer Service
- How do I delete my payment method?
- How to Contact Each Other During the Transaction?