1. What does it mean to buy or sell crypto with fiat balance?
It means using the fiat funds in your KuCoin account to directly buy or sell cryptocurrencies. This allows you to quickly purchase crypto with your available fiat (e.g., EUR), or convert your crypto into fiat and deposit it back into your account balance.
2. Buying Crypto with Fiat (App)
i. Log in to your KuCoin account
Navigate to Buy Crypto → Fast Trade.
ii. Choose your currency
Select the currency you want to pay with and the crypto you want to buy.
Select Buy. Under Payment Method, select Fiat Balance (e.g., EUR Balance), and tap Preview Order.
iii. Review the order
Confirm the amount you’ll pay and the amount of crypto you’ll receive. Tap Confirm to proceed.
iv. Transaction complete
Once the transaction is complete, you’ll see a confirmation message. If an error occurs, tap Retry or Return to Homepage for further instructions.
3. Buying Crypto with Fiat (Web)
i. Log in to your KuCoin account
Navigate to Buy Crypto → Fast Trade.
ii. Choose your currency
Select the currency you want to pay with and the crypto you want to buy. Under Payment Method, select Fiat Balance (e.g., EUR Balance), and tap Preview Order.
iii. Review the order
Confirm the amount you’ll pay and the amount of crypto you’ll receive. Select Confirm to proceed.
iv. Transaction complete
Once the transaction is complete, you’ll see a confirmation message. If an error occurs, tap Retry or Return to Homepage for further instructions.
4. Selling Crypto for Fiat (App)
i. Log in to your KuCoin account
Navigate to Buy Crypto (yes, even though we are going to sell)→ Fast Trade.
ii. Select Sell, and Choose your currency
Tap Sell. Choose the cryptocurrency you want to sell (e.g., USDT) and the fiat currency to receive. Under Payment Method, select Fiat Balance (e.g., EUR Balance).
iii. Review the order
Confirm the amount you’ll pay and the amount of crypto you’ll receive. Select Confirm to proceed.
iv. Transaction complete
Once the transaction is complete, you’ll see a confirmation message. If an error occurs, tap Retry or Return to Homepage for further instructions.
5. Selling Crypto for Fiat (Web)
i. Log in to your KuCoin account
Navigate to Buy Crypto (yes, even though we are going to sell)→ Fast Trade.
ii. Select Sell, and choose your currency
Click Sell. Choose the cryptocurrency you want to sell (e.g., USDT) and the fiat currency to receive. Under Payment Method, select Fiat Balance (e.g., EUR Balance).
iii. Review the order
Confirm the amount you’ll pay and the amount of crypto you’ll receive. Click Confirm to proceed.
iv. Transaction complete
Once the transaction is complete, you’ll see a confirmation message. If an error occurs, tap Retry or Return to Homepage for further instructions.
6. Frequently Asked Questions (FAQ)
i. How can I top up my fiat balance?
Follow the steps in this guide: Fiat Deposit Guide.
ii. What is the minimum fiat balance required to buy cryptocurrency?
The minimum amount varies by the fiat and cryptocurrency pair. Please refer to the instructions on their exact pages for more details.
If the amount is below the minimum, you won’t be able to place the order.
iii. How much are the trading fees?
The actual fee will be shown on the payment confirmation screen.
iv. Why is the balance option grayed out and not selectable?
This happens when the entered amount equals your full balance. You can only proceed if the amount is less than your available balance.
v. Why can’t I place a Fast Trade order using my fiat balance?
Please check that your browser is functioning properly. Youmay also try using Incognito Mode or switching to the KuCoin app.
vi. Why is there a difference between the quoted price and the final transaction details?
This is usually due to market fluctuations. If the difference seems too large or you have further concerns, please contact our customer support team.
Comments
0 comments