FAQ for Candy

If you use candy to redeem Deduction Coupons for Future Trading Fee, Futures Trial Bonus, Loan Interest-Free Coupons or Rebate Coupons for Trading Bots Trading Fee and don’t receive them in your account, please check the following rules：

1. Deduction Coupons for Futures Trading Fee and Futures Trial Bonus usually are issued every Wednesday and may be delayed for a week when there are a large number of redemptions. It is recommended that you check whether they have arrived next Wednesday. 

2. Loan Interest-Free Coupons or Rebate Coupons for Trading Bots Trading Fees are usually issued every Friday and may be delayed for a week when there are a large number of redemptions. It is recommended that you check whether they have arrived next Friday.