Dear Mr/Mrs

i withdraw some coin(Sero) on 09/27 but cant receive  them on my wallet yet.

so i want to know what must i d do know



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  • Hi, 

    I have the same problem!

    I've made a witdraw since 25 October 16:36 PM and i've never receveid in my account.

    I talk with a bot which understand nothing and nobody reply me... 10 days waiting today....

    I don't know what i must to do because there is no contact here...

  • Same here. Withdraw XRP from Kucoin. Untill today I didn't receive anything. 
    Transaction is completed but there is no transaction found on the blockchain??

  • Hi, I have the same problem, I've made a withdraw of BNB and I didn't receive it yet.

  • I have made a withdraw of BNB to my Wallet, but BSC Scan gives me this error: "Sorry, We are unable to locate this TxnHash" No Transaction on the Blockchain... Kucoin please solve this, i want my Money back.

  • Same thing here..  I made a withdrawal of BNB to my Wallet, BSC Error: : "Sorry, We are unable to locate this TxnHash" No Transaction on the Blockchain... did the exact transaction yesterday to same wallet and it worked right away

  • same to me. I have made a whithrawal of USDT to my wallet but I did not receive that.


    what was the problem and when it will solve ?

  • transaction complete but no money dropped
  • hello kucoin returned the money? The same happened to me.

  • I have done withdrawal, and I haven't received the coin

  • It was successful 

  • But the usdt are not in my Binance account 


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